Blog on...

The continued review of blog design and content is perplexing and compelling.  I see so many design characteristics on other blogs that I want to employ on my blog.  I play and fiddle and research and still seem unable to find the magic (key)stroke to accomplish the task.

HELP!  For any of you reading this, could you please tell me how to truncate posts with the wonderful "Read More" link so you wonderful readers will see just that first compelling paragraph.  THANK YOU!

Communication in the Workplace

I have been in management positions for a total of about fifteen years.  In that time I have had to have difficult discussions very similar to the case study.  My interactions could have been improved had I had all the information I have received during my courses here at Ashford, especially in conflict resolution.

In attempting to confront a difficult communication situation, there are a series of six steps to get from beginning to end.  They are:

1.      Preparation:  Identify your problem/needs/issues.

2.      Tell the person “we need to talk.”

3.      Interpersonal confrontation:  Talk to the other person about your problem.

4.      Consider your partner’s point of view:  Listen, empathize, and respond with understanding.

5.      Resolve the problem:  Make a mutually satisfying agreement.

6.      Follow up on the solution:  Set a time limit for reevaluation (Cahn & Abigail 2007).

In the beginning...

there was virtually a blank page.  Slowly but surely I'll learn how to design and create a visually appealing blog with interesting and possibly provocative content.  So here we go!